Effective date: 27th December 2024
At Mosaico Limited ("Mosaico," "we," "our," or "us"), we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and share personal information in connection with our HR software ("the Service") and outlines your rights regarding your data. By using the Service, you agree to the terms of this Privacy Policy.
1.1 Account Information When you register for the Service, we collect the following information:
- Email Address: Used for account identification and communication.
- Username: Chosen during registration.
1.2 Usage Data We collect data on your interactions with the Service, including:
- Login times.
- Features and functionalities used.
- IP address and browser type.
This data helps us improve the functionality and user experience of the Service.
1.3 Payment Information All payment transactions are processed securely through third-party payment providers (e.g., Stripe). We do not store credit card or other sensitive payment information on our servers.
1.4 Cookies and Pixels We use cookies and similar technologies, such as Google Analytics, Google Ads tracking, and LinkedIn pixels, to:
- Analyze website traffic and user behavior.
- Enhance user experience.
- Deliver targeted advertisements.
Please refer to our Cookies Policy for additional details.
2.1 Service Delivery and Improvement We use your personal information to:
- Provide, maintain, and improve the Service.
- Respond to support inquiries.
- Send important communications about your account, such as subscription renewals or updates.
2.2 Analytics We use aggregated and anonymized data for analytical purposes to:
- Identify trends.
- Enhance the Service’s performance and usability.
2.3 Advertising We use third-party advertising platforms, including Google Ads and LinkedIn, to:
- Deliver personalized ads based on your interactions with our website and Service.
- Measure the effectiveness of advertising campaigns.
2.4 Compliance and Legal Obligations We may use your information to:
- Comply with legal obligations.
- Enforce our Terms of Service.
- Protect the rights and safety of Mosaico, our users, and others.
3.1 Data Storage Your data is stored on secure servers hosted by Amazon Web Services (AWS) in the New Zealand region cloud.
3.2 Security Measures We employ industry-standard security measures to protect your information, including:
- Encryption.
- Regular security audits.
- Role-based access controls.
We do not sell your personal information. However, we may share your information with:
- Service Providers: To assist with payment processing, analytics, and marketing.
- Legal Authorities: If required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
You have the right to:
- Access, update, or delete your personal information.
- Opt out of targeted advertising by adjusting your cookie preferences or using tools provided by Google Ads and LinkedIn.
- Withdraw consent for data processing, where applicable.
To exercise these rights, please contact us at hello@mosaicohr.com.
We use cookies to enhance your experience and support our marketing efforts. This Cookies Policy explains how we use cookies and similar technologies.
6.1 What Are Cookies? Cookies are small text files placed on your device to store data. They allow us to recognize your browser and remember your preferences.
6.2 Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our website.
- Performance Cookies: Help us understand how users interact with our website (e.g., via Google Analytics).
- Marketing Cookies: Used to deliver targeted advertisements and measure their effectiveness (e.g., Google Ads tracking and LinkedIn pixels).
6.3 Managing Cookies You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.
6.4 Third-Party Tools We use the following tools to track website usage and deliver advertisements:
- Google Analytics: Tracks website traffic and user behavior.
- Google Ads Tracking: Measures the effectiveness of ads and retargets users.
- LinkedIn Pixels: Enables targeted advertising and performance measurement on LinkedIn. For more information about these tools, please visit their respective privacy policies:
Google Analytics Privacy
PolicyGoogle Ads Privacy Policy
LinkedIn Privacy Policy
We may update this Privacy and Cookies Policy from time to time. Changes will be posted on this page, and we will notify you of significant updates. Please review this page periodically to stay informed.
If you have questions or concerns about this Privacy and Cookies Policy, please contact us at hello@mosaicohr.com.
