Performance

Resolving Workplace Conflict

Overview

A structured, and empathetic approach to address workplace disputes. It focuses on identifying the root causes, creating clear mediation plans, and ensuring follow-ups to prevent recurrence. The workflow balances confidentiality, fairness, and collaboration while equipping employees and managers with the resources they need to build a harmonious work environment.

Key Workflow Features

Confidential Reporting: Anonymous reporting options to ensure employees feel safe bringing up issues.

Root Cause Analysis: Structured tools and templates to analyze conflict origins and contributing factors.

Structured Mediation Plan: Step-by-step mediation framework tailored to the specific conflict.

AI Assistant Support: Assistance in summarizing reports, grouping common themes, and preparing mediation agendas.

Resource Sharing: Provide employees with guides, conflict resolution training, and policies to promote understanding.

Monitoring and Follow-Up: Scheduled check-ins post-resolution to track progress and ensure commitments are upheld.