A Process for Managing Security Incidents

Phase 1: Incident Detection and Reporting

1. Detect Incident

‍Implement systems for the detection of security breaches such as unauthorized access, data theft, or system compromises.

2. Report Incident

‍Establish a protocol for employees to report security incidents immediately through a secure platform like Mosaico.

Phase 2: Initial Response

3. Assess Impact

‍Quickly assess the severity and potential impact of the incident to prioritize response actions.

4. Containment

‍Take immediate steps to contain the incident and prevent further damage or data loss.

Phase 3: Investigation

5. Gather Evidence

‍Collect and secure evidence related to the security incident, documenting all findings within Mosaico.

6. Analyze Incident

‍Conduct a thorough analysis to understand how the breach occurred and identify any vulnerabilities.

Phase 4: Resolution and Recovery

7. Resolve Incident

‍Implement necessary changes to resolve vulnerabilities and restore systems to normal operation.

8. Recovery Actions

‍Take steps to recover any lost data or functionality and ensure all systems are secure.

Phase 5: Post-Incident Review

9. Review and Learn

‍Conduct a post-incident review to assess how the incident was handled and identify improvements for future responses.\

10. Update Security Policies

‍Based on findings, update security policies and procedures to prevent similar incidents.