Improving Team Engagement and Collaboration
Tasks & Phases Included in This Workflow
Phase 1: Identification and Analysis
1. Monitor Team Metrics
Use Mosaico’s analytics to track key indicators like missed deadlines, low participation rates, and turnover statistics.
2. Deploy Engagement Surveys
Create and distribute anonymous engagement surveys to gather insights into team morale, collaboration, and satisfaction.
3. Analyze Sentiment
Use Mosaico's AI Assistant to summarize qualitative feedback and identify common themes, such as communication issues, lack of clarity, or interpersonal conflicts.
4. Identify Low-Engagement Teams
Compare survey results and metrics across teams to pinpoint groups with engagement levels below the organizational benchmark.
Phase 2: Root Cause Analysis
5. Conduct Team Interviews
Hold meetings with team members and leaders to better understand the underlying issues behind low engagement and collaboration.
6. Analyze Workload and Resources
Evaluate if teams have the necessary tools, resources, and manageable workloads to perform effectively.
7. Assess Leadership Style
Identify if management practices are contributing to low morale, such as lack of feedback, unclear goals, or insufficient recognition.
Phase 3: Develop and Implement an Improvement Plan
8. Set Team Goals
Collaborate with the team to establish clear, achievable objectives to improve engagement and productivity.
9. Introduce Team-Building Activities
Plan activities to strengthen team dynamics, such as workshops, offsite retreats, or collaborative projects.
10. Provide Training
Offer tailored training for managers and employees on topics like communication, conflict resolution, and collaboration tools.
11. Enhance Recognition Programs
Implement regular recognition for contributions, both individual and team-wide.
Phase 4: Monitor Progress and Adjust
12. Track Engagement Metrics
Monitor progress through follow-up surveys, participation data, and feedback forms.
13. Hold Regular Check-Ins
Schedule periodic check-ins with teams to discuss progress, address new challenges, and reinforce positive changes.
14. Refine Strategies
Use Mosaico to analyze the effectiveness of interventions and adjust plans as needed for sustained improvement.