Managing Workplace Harassment Incidents
Tasks & Phases Included in This Workflow
Phase 1: Reporting
1. Initiate Report
Provide a confidential online form in Mosaico for employees to report harassment.
2. Immediate Acknowledgment
Automatically acknowledge receipt of the report and provide information on next steps and support resources.
Phase 2: Preliminary Assessment
3. Assess Urgency and Risk
Quickly assess the severity and immediate risk to involved parties to determine urgent actions.
4. Assign Investigator
Assign a trained investigator who specializes in handling harassment cases.
Phase 3: Investigation
5. Conduct Interviews
Interview the complainant, the accused, and any witnesses. Record all interviews within Mosaico for documentation.
6. Gather Evidence
Collect any relevant documents, communications, or other evidence securely in Mosaico.
Phase 4: Resolution
7. Determine Outcomes
Based on the investigation, decide on appropriate actions in line with company policy and legal requirements.
8. Implement Actions
Take disciplinary action if warranted, ranging from warnings to termination, and update all records in Mosaico.
Phase 5: Follow-Up
9. Support Services
Offer continued support and counseling to the complainant.
10. Monitor Environment
Regularly check in with the complainant and team to ensure no retaliation and that a respectful workplace is maintained.
